Hello,

I'm looking for service manual for Hewlett Packard defibrillator model CodeMaster M1722B/M1723B.
Can someone help me ?

Regards

Paul

Paul,(I can't tell from your profile where you are posting from)
Have you got a Philips Medical Systems contact?
They bought HP's medical division and should be able to help.

Hello,

Thanks for your answer.
I'm from Poland and I work in Hospital. (I correct my profile )
I have got contact with our Philips Medical Systems representative in Poland. We have some problems with power supply in many our CodeMaster defibrillators. We asked their but they answer that it needs to exchange very expensive power supply board .
I'm interested to know if someone have similar problems ?
Unfortunately, I have only old user manual in polish language (edition 1993) .

Regards

Paul

Paul,
I will try and get an electronic version of the Philips Biomed online site for you and send it to your email address. Have a word with your Philips rep about getting access to this site it is so very useful as it has many manuals and technical updates there.
Robert

Paul,
Just sent it. It was over 8Mb zipped up so let me know if you cannot receive it.
Sorry to the lawyers at Philips over copyright etc :p but why not do as other manufacturers and make all your information freely available. It would do wonders for the reputation of your company.
Robert

Paul,
We have 65 M1722A (XL) & 8 M1722B (XL+) - we have experienced power supply problems. there was a MDA Safety Notice - MDA HN 1999(04)that warned of psu failure. Imminent failure could be spotted by: when the defib is connected to mains the "AC Power" & "Battery Charge" LED's will intermittantly switch on & off. With a completely failed psu these indicators remain OFF - i.e. the battery is NOT being charged.

Apparently HP (as it was then) "identified a capacitor in the mains start-up circuit that may be adversly affected by higher ambient temperatures present when connected to the mains voltage typically found in the UK. Over time a small number of these capacitors may fail resulting in the described symptoms"

I think a large proprtion of our psu's have shown this failure - we had boards replaced under warranty. Our mains voltage here always used to be 250v - I don't know if this contributed.

I'm not sure if you have the same failure?

Regards, Mark

Mark and Paul,
I have had power supply problems with these as well as previous HP defibs. According to a Philips UK person, in the USA they design the power supplies for the US 110volts, then modify them by doubling or halving values of components as necessary for 230volts in Europe. But this does not always work as we have found out.
This started with the 43120A over 10 years ago and still they have not learned their lesson. We too had all our power supplies replaced after having purchased about half of them individually. But were being told as we purchased them that we were the only ones with the problem. HA HA.
Paul, hassle your rep and look at the MHRA web site for the document Mark mentioned and show that to them. You might get somewhere.
Good Luck.
Robert
PS Paul Your manual bounced back as it was too big for your inbox. Is there another email you can access that will take large attachments?
If it came to it I could put it on CD for you but it might be easier to gain access to Philips Biomed online.

I also remember having problems with these power supplies. It was a few years back and I've just spoken to Lee (our senior tech)who said we got the power supplies free of charge.

RoJo,
You have PM.

Mark,

We have exactly the same faliure with power supply like you described above.
I found MDA Hazard Notice 1999(04) (thanks).
We have 20 M1723B (XL) and 8 M1722B (XL+) (date of manufacture - september 1998).
In all half defibrillators have similar symptoms -when the defibrillator is connected to mains the AC Power & Battery Charge LED's remain OFF and of course the battery is not being charged.
Unfortunately, warranty is over.
Thanks to all for your assistance.

Regards

Paul

Dear All

If this problem does stem back from the manufacturer's botched attempt at modifying a US spec machine for the UK market then the device is not fit for purpose. Philips should not be charging for parts or labour as the problem is their doing. Everyone with these units should send a letter to Philips and MHRA stating that this is unacceptable especially as defibs are used in emergency situations frequently powered off the battery.

I don't have this particular unit in my Trust but if I did I would writing to Philips, MHRA, NPSA and trading standards in light of the information on this thread.

Rojo, do you have the name of the person in Philips UK who gave you this information as he could be Philips contact to address these letters to.