But surely Mark, service such as the one you hint at would be subject to some kind of "Standing Order"?
If only it worked like that!!!!
Quite often the product(s) have been seen by a consultant somewhere and his particular patient is 'knocking on the door', this could be seen as their last chance, therefore every second counts. The last thing we would want to do is wait until the duty manager arrives before treatment can start. For everyday demo's the new system will be fine, but for emergencies it is flawed.
Thanks for your comments so far.
Mark