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Joined: Jul 2010
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Hello everyone I have a problem with the LOGIQ 500 cpu card (12). When switched on, the system loads the first two notches colored below the word LOGIQ, and shows the number 2135131-2 (error number?). I want to try to repair the card. It features a Motorola MVME147-010 main board (16 MHz, 4MB RAM, 1PIO, SCSI). I removed the battery of the timekeeper to measure it, and it is low, I think the same mother board has lost the BIOS settings. Can anyone help me? Thanks in advance
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hey... my friends... Can anyone know the error 2135131-2 ? Please help...
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Joined: Feb 2004
Posts: 14,662 Likes: 62
Super Hero
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Super Hero
Joined: Feb 2004
Posts: 14,662 Likes: 62 |
Sorry to hear that no-one has been able to help so far. I doubt that is an error number. My guess would be that it is the unit's serial number, or some such thing. Either way, it sounds like you have either lost some basic settings, or have a corrupted hard drive or something like that. What else is going on ... is the unit booting up? Anyway, you may need some expert assistance. See your PM's.
If you don't inspect ... don't expect.
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Hero
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Hero
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The main problem that we have had with GE Ultrasound machines, is that when we have had a software problem and the unit is down, once any of the boards has been removed and then returned we get the message that the license needs to be renewed/upgraded. I think it is GE's way of stopping un-authorised service of their machines.
If you think hiring professionals is expensive, try hiring amateurs!
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Super Hero
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Super Hero
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Yes, you've got to safe-guard those "key codes" (strings, or whatever it is they call them). It's the same sort of deal with most of the ultrasound units. We can only but shudder to imagine what matters will be like when such kit is "no longer supported" in a few years time. Just about the same time, of course, as they will be turning up on the pre-owned and/or donated kit scene! But hey, who knows ... perhaps at that time the gougers will do the decent thing and release all the info into the Public Domain! Dream on.
If you don't inspect ... don't expect.
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Dear Geoff and Neil, thanks for the reply. In fact now I'm sure I was right. I was able to connect via remote, the machine also confirmed:
VENUS *** SYSTEM RESET / START *** *** *** BBRAM contents are corrupted VTSH> VTSH> *** VENUS *** SYSTEM READY PWRD: rt_reqprdmsg error [1100th]
BBRAM : Battery Backup Ram
Now I just have to figure out how to enter the system ID of the machine. Have you by chance P9030TB Logiq 500 proprietary manual?
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Joined: Jul 2010
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The main problem that we have had with GE Ultrasound machines, is that when we have had a software problem and the unit is down, once any of the boards has been removed and then returned we get the message that the license needs to be renewed/upgraded. I think it is GE's way of stopping un-authorised service of their machines. Hello Neil, maybe this happens on newer machines. The Logiq 500 CPU boards and I have always changed with no problem.
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Joined: Jul 2010
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Sorry to hear that no-one has been able to help so far. I doubt that is an error number. My guess would be that it is the unit's serial number, or some such thing. Either way, it sounds like you have either lost some basic settings, or have a corrupted hard drive or something like that. What else is going on ... is the unit booting up? Anyway, you may need some expert assistance. See your PM's. You are right Neil, the machine has lost the data on BBRAM. This is the message I get through the terminal: *** VENUS SYSTEM RESET/START *** *** BBRAM contents are corrupted *** VTSH> Has anyone had the same problem?
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Joined: Jul 2010
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Dear Friends, we have resolved the problem. It's very simple. GE ask 8.000 euro for the PCB. 3 hour of my work, and 6.75 euro for the battery from farnell et voilà , the CPU work. How strange this world... Saluti !
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Joined: Feb 2004
Posts: 14,662 Likes: 62
Super Hero
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Super Hero
Joined: Feb 2004
Posts: 14,662 Likes: 62 |
Nice one, Alessandro ... that's just the sort of thing we like to hear! Bravo!
If you don't inspect ... don't expect.
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I'm available for any friend with the same problem, thank you!
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Joined: Nov 2010
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Newbie
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Hi my friend,
I'm having the same problem, but on Logic 400. Could you help me?
Thank you.
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Joined: Jul 2010
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Hello Dimitri, sorry for the delay. Write me a private message with your email, we'll see what we can do.
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Dreamer
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Dreamer
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so alesandro, Did you finally change the pcb board
Happy Xmas
DJIELA
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Newbie
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I have a logiq 500md whith this problem. could you help me?
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Joined: Sep 2011
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Newbie
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Hello friends,
I'm having the same problem, but with CPU on Logiq 400. It just can not start after changing the battery of the timekeeper. Could someone help me?
Thank you very much!
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Joined: Feb 2004
Posts: 14,662 Likes: 62
Super Hero
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Super Hero
Joined: Feb 2004
Posts: 14,662 Likes: 62 |
Welcome to the forum. According to the Logiq 400 manual ... after replacing the timekeeper battery you need to enter a System ID into the timekeeper RAM (and perhaps set up other default settings). See page 4-31 of the manual.
If you don't inspect ... don't expect.
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Joined: Sep 2011
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Newbie
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Unfortunately, I can't use Utility Menu to enter a System ID, because the Logiq 400 hangs during starting selftest.
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Joined: Feb 2004
Posts: 14,662 Likes: 62
Super Hero
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Super Hero
Joined: Feb 2004
Posts: 14,662 Likes: 62 |
Sorry to hear that. Check your messages.
If you don't inspect ... don't expect.
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Joined: Apr 2012
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Newbie
Joined: Apr 2012
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I'm having a problem with a ge logic 400. It wouldn't boot up so I replaced the timekeeper battery. Now I need to reprogram the date into ram but have been unable to do this. Can someone tell me how to do this?
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Joined: Feb 2003
Posts: 362 Likes: 3
Sage
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Sage
Joined: Feb 2003
Posts: 362 Likes: 3 |
The full service manual is freely available is the GE Healthcare Common Documentation Library. But in essence, you need to:
Top Menu Select Highlight Set Up Sub menu to User Utility Select Time Adjustment Input new time by using keyboard the press enter Input format for time is HH:MM Put a "-" character in front of the time to decrease the current time
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Joined: Feb 2003
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Sage
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Sage
Joined: Feb 2003
Posts: 362 Likes: 3 |
Probably worth noting that you can only adjust the time within plus or minus 12 hours. Service Manual does not specifically identify how to alter date! This may be taken from system BIOS?
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Joined: May 2012
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Hi friends, Also I'm repairing a logic 500 with the same problem. I replaced the battery timekeeper, was discharged 0.5V instead of 2.8V but will not start the sw. Only writes: CPU MEMORY TEST: SUCCESS and stop 2135131-4. I can not enter the system ID, no display lights on the keyboard. What can be? Thanks in advance Gerardo
Last edited by geros79; 10/05/12 9:28 AM.
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Hi friends, i connect Logiq 500 to laptop with hiperterminal. Now i can read this message: *** VENUS SYSTEM RESET/START *** *** BBRAM contents are corrupted *** VTSH> VTSH>*** VENUS SYSTEM READY *** PWRD : rt_reqprdmsg error [1100a] Can you help me?
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Joined: Mar 2013
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hi Alessandro can i have please your e-mail my own is dedieu_03@yahoo.fr GOD Bless
Joshua 1:1-8-9
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Joined: Mar 2013
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Hi Alessandro please can you e-mail me at dedieu_03@yahoo.fr i have a probleme with my Logiq 500 Pro the same like you
Joshua 1:1-8-9
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Joined: Sep 2013
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Dear dealers, we can supply logiq 400/500 hard disks Time keeper replacement is not successfull to solve booting isuues of logiq 400/ 500 machines. we will repair Cpu ethernet address PCb of Logiq 400/ 500 machines which is having problem like cpu memmory test success, no further bootting problems shyjumon www.ultrasounds engineers.com shyjumon@hotmail.com india
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Joined: Apr 2009
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Dreamer
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Dreamer
Joined: Apr 2009
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Hello Dear Colleagues, Write me on private e-mail address f.panci@panci-electronic.com if you need help regarding with Timekeeper and booting problem on GE Logiq 400/500. I can help everybody for free. Best regards.
With best regards, Fredi PANCI, Biomedical Engineer.
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Joined: Jan 2014
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Frepa_AL, Thank you a lot for a quick response and invaluable help, that you gave! The instruction you send me was very helpful. The device was put into operation.
With Best Regards! Kirill.
Last edited by Kirill; 27/01/14 5:38 PM.
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Dreamer
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Everybody is welcome, Thank you Krill, have good luck. . . .
With best regards, Fredi PANCI, Biomedical Engineer.
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Philosopher
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Philosopher
Joined: Jul 2005
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Is this the most widely discussed topic? I lost count of how many different countries the contributors have come from. Truly a global post.
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Newbie
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Newbie
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Hi friends, I was searching information about how can i fix the timekeeper problem, and found this forum I hope you will can help me. greetings from mexico and thanks for your time.
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Scholar
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Scholar
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I can help you on this issue. Write me back if you are still need this solution.
With best regards, Fredi PANCI, Biomedical Engineer.
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Joined: Sep 2005
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Savant
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Savant
Joined: Sep 2005
Posts: 108 |
Hi, I'm searching information about how can fix the timekeeper problem - LOGIQ 400 ipetev@yahoo.com
Thank you.
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Joined: Sep 2005
Posts: 108
Savant
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Savant
Joined: Sep 2005
Posts: 108 |
I found the necessary information about how can fix the timekeeper problem - LOGIQ 400 IPetev
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Joined: Sep 2010
Posts: 407 Likes: 2
Sage
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Sage
Joined: Sep 2010
Posts: 407 Likes: 2 |
Nice one ipetev..share the links.
--- PATIENT SAFETY FIRST ---
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Hello Fredi Could you please share information about how to 1) Install the system ID number and then set up two items, Video Signal and 2) Power Frequency among four system preset parameters. the former it suppose is easy, but the second, needs the proprietary manual instruction in the P9030TB, which i do not have. An finally Just for curios I would like to know, if it is necessary to made a User data Back up, before replace de timekeeper RAM.
regards
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Newbie
Joined: Apr 2016
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Hello I have problem with logic 500 pro series when i could not change the language to English. I have tried many times but still in French . I Want to measure the timekeeper put I'm afraid if the software damage . Please if someone can help me contact with me in Hotmail hael-almesbahi@hotmail.com
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Newbie
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Hello guys, Im having the same problem as most of you here just hope its not too late and that someone who knows is still here So its Logiq 500 and its stops booting on second bar with same numbers showing. I got the replacment battery for the timekeeping but it still stops at second bar when bootin up. Anyone who remembers what the fix was? Thanks in advance
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