We offer fast, uncomplicated and reliable service, matched to your evolving needs. Working with you to find a solution that gives you reassurance & operational continuity, from a supplier you can trust.
Not only do we develop medical technology equipment, but we manufacture it as well, so as a consequence Dräger has the deep and expert knowledge required to support you and your devices, throughout their lifecycle.
From regular inspections /calibrations to fully inclusive support packages
Whether you require inspections, planned maintenance, a TotalCare package or one of our PartnerCare solutions, we can provide an offering that suits your needs.
We offer a lot more than you’d expect.
PreventiveCare
Using established inspection intervals to thoroughly check the equipment, we also carry out performance tests in accordance with the maintenance plan, replacing parts on a preventative basis in order to support reliable device performance when needed.
TotalCare
Alongside inspections and maintenance, this package also includes repairs and access to our technical support helpline, providing you with uptime performance certainty and complete cost control.
PartnerCare
Supporting you via our innovative ServiceConnect knowledge management tool, this offering also includes access to our technical support helpline, spares and call out discount packages, plus training credits, that in combination help you to achieve your performance goals.
This is Service DrägerService®