So is intimidation!*
If the feedback is anonymous, and therefore difficult to follow up, how can we be sure that it's not from someone simply "having a go"? That is, a frivolous response to some sleight, whether real or imagined?
No, far better for the biomed Chief to do the rounds, engage with the staff, win (earn) their trust and respect ... and all that good stuff.
*
Not to mention my old favourite ... emotional blackmail!
