Good afternoon, good people.

This query is addressed to fellow sufferers who deal with Inotherapeutics. Since this company started charging for small transport NO cylinders instead of supplying them free, we've been getting random invoices which we can't verify, as they deliver to a main gas store a long way from the users. And different departments, on different budgets, use these cylinders, so without a crystal ball we can't say who should be paying for what on delivery. We want to pay for them after use, as we do with full size cylinders, but they're not co-operative.

Is this a problem for anyone else out there? I'd like to know if this is a regional policy or happening nationally. And what others are doing about it.

Thanks!

Moira