Hello
I can't help with updating the software but to regaining the missing frames (from memory) you need to go into the configuration screen; in the Save Mode menu (I think) this allows you to select the parameters that the unit actually has, save this. Then go around the set up process again and it should work (eventually).
Unfortunately i remember the process as being a bit of a "faff".
If you get nowhere give me a reminder and i will dig a unit out and try to record the process.
Lee
