Hi All

Is anyone out there using Philips Heartstart XL defibs in their trusts? We are having a problem getting replacement batteries PN M3516A, Cardiac Services is the supplier to us, but even calling Philips Medical directly doesn't help, they wont tell you anything. We have orders going back nearly six months now that haven't been fulfilled.

Does anyone else have this issue or know why Philips are having such a big problem supplying batteries for this model of defib?