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Joined: Jun 2008
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Hi John
that is a well thought-out list, that could be used to help improve resources for management of medical devices.


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Originally Posted By: SUZUKI
Sounds like they are possibly asking you to write a service output spec for the EBME service in readiness for possibly outsourcing to a PFI provider?

Or am I being cynical.


frown Even internal departments need KPI's. How else do the powers that be know you are providing a beneficial service.

If it did go out to tender, the PFI should be expected to work to the same KPI's as the in-house ebme. In theory, if the in-house ebme dept. is functioning correctly, a PFI would not be able to take over because they need to make a profit.

Without the threat of external forces, complacency will set in - bound to.


It is better to be reactive than radioactive...
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Originally Posted By: JohnBhoy
How else do the powers that be know you are providing a beneficial service.

Don't tell me that your department has escaped producing reports for the last n years!

And (even if you have), surely even the dullards "upstairs" would notice if the doctors and nurses started to complain that all the kit wasn't working?

Originally Posted By: JohnBhoy
Without the threat of external forces, complacency will set in - bound to.

Not if your department is well led (and I sincerely hope that it is). smile


If you don't inspect ... don't expect.
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Originally Posted By: Geoff Hannis

Not if your department is well led (and I sincerely hope that it is). smile


That was what I was trying to say in the previous paragraph.

Lets face it apart from your own standards and professionalism, what else drives you to do a better job?


It is better to be reactive than radioactive...
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... sometimes it is the hope that some poor soul may gain some relief from their suffering. frown


If you don't inspect ... don't expect.
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Hi there!

Key - In your area of responsibilities or if you run a ebme, what is key to you and the department? It varies from department to department.

Performance - Positive output and direction towards achieving greater results.

Indicator - Magic number gets smaller and smaller or can be the other way round depending what it takes us to perform well.


Last edited by Roger; 06/11/08 11:46 AM.

Make the impossible POSSIBLE. I know we all can and it is the wisdom to distinguish one from the other.

My blog: http://biomedicalengineeringconsultancy.blogspot.sg/

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Surely John Sandham has already given the clues:-

1) You list headings about what the department does (the Keys).

2) You set (and seek agreement on) your targets ... how many PM’s, etc. (Indicators).

3) You measure and report on how closely the targets were met (Performance).

Once again, it's no more than what well-organized techs have been doing for years! smile


If you don't inspect ... don't expect.
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Yes you are right for all these years where well-organised tech are doing except for the only different approach of putting it on rated scale now.

Last edited by Roger; 07/11/08 1:16 PM.

Make the impossible POSSIBLE. I know we all can and it is the wisdom to distinguish one from the other.

My blog: http://biomedicalengineeringconsultancy.blogspot.sg/

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Yes, "our" stuff gets passed on to the Baboons, who "re-package" it (most likely using all those nice "latest technology" PC's that I, and the other taxpayers, keep buying for them to appear intelligent with), and then send it back (with "bullet" points, naturally, and in this week's font) with demands that the biomeds not only meet the targets (it's a pity it's not them, the Baboons), but present the information in some way never imagined by any of the computer systems yet devised to manage maintenance work.

The good news is that "they" won't be in post much longer, but the bad news is that every day even more Baboons emerge to take their place! frown


If you don't inspect ... don't expect.
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I guess this is the facts of life and we have to take it or leave it so long as it satisfies our urge to do more meaningful work.

Cheers!


Make the impossible POSSIBLE. I know we all can and it is the wisdom to distinguish one from the other.

My blog: http://biomedicalengineeringconsultancy.blogspot.sg/

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