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Joined: Mar 2007
Posts: 24
Dreamer
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Dreamer
Joined: Mar 2007
Posts: 24
Billy, do your blue light issues only appear when the pump is in the the docking station? The reason I ask is we have an infusomat here that after I did a P2 connector replacemant (one of many I hasten to add with no problems previous) seemed to work fine until it was placed in a docking station to charge the battery, when the blue light continually flashed. After speaking to Braun, apparently the station talks to the pump when it is first put in and gets its serial number. If it doesn't get the number it keeps trying. They suggested possible damage to the board during the P2 replacement and would require a maind board.
The joys of Braun.
Speero

Joined: Feb 2004
Posts: 14,324
Likes: 22
Super Hero
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Super Hero
Joined: Feb 2004
Posts: 14,324
Likes: 22

Another very useful feature, then. I can't help wondering why the docking station needs to read the serial number, and if it has to for some reason (some sort of event logging, perhaps), why the problem described can't be overcome by re-entering the number, or something relatively straight forward like that.

What use is all this "clever" stuff? frown

(apart from generating after-sales revenue, that is)


If you don't inspect ... don't expect.
Joined: Mar 2007
Posts: 24
Dreamer
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Dreamer
Joined: Mar 2007
Posts: 24
To be fair, Braun did suggest the first/only thing to try was rewriting the serial number to the pump via the software tool but to no avail.

Joined: Aug 2007
Posts: 306
Master
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Master
Joined: Aug 2007
Posts: 306
The light is on all the time, if it powered up on its own battery, external power supply or the space unit. This is now our third here. One fixed under warranty, one fixed by BBraun for about 300 and this one that will be fixed here for the price of the board.

Just dont like the way there are board faults all already and this hasnt even been opened by us for the P2 repair.

Billy

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