Does anyone else have issues with F2 from InfoHealth/Jade group?
Currently we have issues with scheduling work, Stock management, recording test equipment, Job creation/completion and not being able to use spares classifications other than 'spare part'. So no durable or consumables on a job. And yes the inability to create our own reports!
Being fairly new to the department it's been a steep learning curve to try and understand the thinking behind F2. Yes we are in communication with the company. it seems to be a system a bit like windows 2000. Look the wrong way and it does something unexpected. I'm slowly building up enough evidence to propose a move to E-quip, but it's slow process.
Your probably running an ancient version/copy and haven't set it up correctly.
F2 and Equip are both SQL Server based and thus the majority of your reports should be coming via Microsoft reporting services which is a standard bit of kit across all SQL Server databases. F2 will likely give you a shed load of example reports but you need guys in house that know how to tweak or create a new report using the microsoft standard designer software.
F2 in my opinion requires less set up and administration than equip, Equip has more potential features so it's a bit of a trade off depending on your departmental structure to support it. I'd check that your running the latest version and speak to your database administrator.
My own trust shifted to equip a few years ago but we are fortunate enough to have 2 dedicated administrators/ .NET programmers/SQL Server managers so if it doesn't quit do what is needed, we program around it.