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Joined: Sep 2006
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Philosopher
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Hello
We have been having a lot of issues with Vapotherms (heated and humidified high flow therapy nasal cannula system) recently; has anyone got an alternative they can recommend?
Lee
Last edited by Lee S; 01/03/17 12:07 PM. Reason: poor English
Don't forget "we've never had it so good".
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Super Hero
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Super Hero
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Can't help you there, Lee ... but would be interested to learn what sort of problems you're encountering. 
If you don't inspect ... don't expect.
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Philosopher
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Don't forget "we've never had it so good".
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Joined: Feb 2004
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Super Hero
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Super Hero
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Yes; thanks for that. It seems to me that only Vapotherm provides that particular technique - which is, of course, but one of many in the respiratory therapy armoury these days. I'm wondering about the level of tech support the company provides, though. Do you get a decent manual, for instance? 
If you don't inspect ... don't expect.
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Expert
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Expert
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I laugh in the face of danger. Then I hide 'til it goes away.
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Sage
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Sage
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We have had issues with this product ever since we have had them - they require going away yearly for Mass Flow sensor replacement - we get them down monthly with issues.
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Scholar
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Scholar
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We have a number of vapotherms under contract with solus for their service. Despite some early issues we have found, certainly in the last year, year and a half that they have been quite robust. I know our users have certainly had their complaints over the time we have had them but mostly I feel that has proven to be training issues.
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Philosopher
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Philosopher
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We use the Airvo units here and they are functionally good. We have had a few issues with the screens failing but other than that they seem ok.
Thoughts and information provided on this forum are mine and mine alone and do not necessarily reflect the policy of NSW Health. They may also be complete bollocks!!
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Expert
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We use Vapotherms a lot. Not many problems now; the ones we had initially, we got to know cures for, eg:
1. Check the circuit is properly pushed together and properly pushed into the device,
2. If strange temp faults occur, take the circuit out, give it a shake and put it back - may be an air bubble over the temp sensor, and
3. They don't like being stopped and restarted. If the patient comes off for a while, turn the Vapotherm down not off.
I hope this helps!
Moira
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Thanks Moria
Isn't it strange that most of the problems reported do not reoccur in the workshop and that the number of reported issues has reduced each time the nursing staff that are trained to use the equipment recieve more training.
Lee
Don't forget "we've never had it so good".
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