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#77645 11/01/24 9:38 AM
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Umi Offline OP
Sage
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Sage
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Morning Everyone,

Has anyone had dealings with Therapy Equipment?





Regards


UMi-007

"WORK SMART NOT HARD !"
Umi #77646 11/01/24 1:56 PM
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Technologist
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Technologist
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Yes many times over many years


Richard Aldridge
Lead Technologist
Adult Critical care unit
Royal London Hospital
Whitechapel Road
London E1 1BB
Tel 0203 59 40302
Umi #77647 12/01/24 7:03 PM
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Recently taken over by GCE Healthcare's parent company Gasarc. But good kit, fingers crossed stays good.

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Super Hero
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Super Hero
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... actually ESAB ... which is a large and long established company, traditionally known primarily for welding technologies.

It will be interesting to see if the Therapy Equipment brand survives amongst all the others in the group. I note that the latest TE catalogue already gives prominence to GCE Healthcare.


If you don't inspect ... don't expect.
Umi #77649 15/01/24 7:53 AM
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Dreamer
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I'm a little concerned by this take over, we replaced our O2 flowmeters and suction regulators with Therapy's diamond range and have always had a great working relationship with them, the last 3 months or so our long term rep has left the company and we have contacted them several times to find out who our new rep is....no reply.
Hopefully this isn't a sign of what's to come.

Umi #77655 18/01/24 8:16 AM
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Hi all.....we are experiencing the same as GlynEd. Jason was wonderful as a rep, sadly he has now left and we are also trying to get their new rep to respond to no avail.

Umi #77656 22/01/24 1:05 PM
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Scholar
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Scholar
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Same problem here with the rep, took quite a while to reply to an email. We have Diamond flowmeters, suction, gas regulators and entonox. I need spares for the entonox demand valve but all this has gone to another company, Ash Safety Limited, we are now waiting for prices from them.


Solihull Hospital
University Hospitals Birmingham
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Super Hero
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According to their website, Ash Safety are distributors and service agents for GCE (amongst many other things).


If you don't inspect ... don't expect.
Umi #77680 01/02/24 8:08 AM
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Expert
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Seem to have gone into complete radio silence - they were never particularly quick at warranty repairs but we've got stuff that was sent back around the time of takeover and now can't get response from any contacts supplied.

We did have a couple of GCE regulators off them just after the takeover and they were pretty nice pieces of kit...



I laugh in the face of danger. Then I hide 'til it goes away.
Umi #77701 15/02/24 6:56 AM
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North West rep. Oxy Kate delivers when our trust asks of new Therapy Eq. New entity !

1 member likes this: OxyKate

Moderated by  DaveC in Oz, RoJo 

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