Darren,
Congratulations. I'm sure that you'll find quickly that you can reap all kinds of benefits from having ISO Accreditation, certainly we have over the past few years.

It is a common mis-conception that the QA manual is something that we have to follow, whereas, in truth it follows us (the trick is to have sensible procedures) It's one of the ways forward for all Biomed departments.

On a very slight ISO tangent; I would be interested in hearing of places/cal. houses (other than the manufacturers) who provide Calibration services (ISO traceable) for Medical Equipment such as defib testers, NIBP testers etc.

Where are you sending your 'specialist' test equipment? Perhaps we could do some benchmarking here in the forum?

We use Qados at present for some, but I have been disappointed in the quality of their certificates of late.