... they would have spoken to their carer(s) first, surely? Have you ever had to deal directly with people (in whatever industry) and their technical problems (or what they see as technical problems)? You sometimes spend more time on “human relations” than you do switching the equipment on, re-connecting a plug (or whatever)? And have you noticed how demanding Joe (and, more especially, Jane) Public has become? Personally, I have never been one who easily suffers fools, and don’t really have a great deal of respect for those who are not inclined to make an effort to help themselves, as it were (in my mind at present is the image of the cigarette butt found inside the nebulizer compressor – have you had that one yet)? smile


If you don't inspect ... don't expect.