I totally agree that hands on face-to-face is by far the best way to to provide training and we run these courses once a month at present. The problem we have is reaching a big enough audience. We try to keep our courses small, maximum of eight at a time and many people don't have the free time to attend.

Considering your feedback above and that recieved from our guys in the field, I think live video delivery is flawed as far as the NHS is concerned.

Geoff - Yes, we expected to deliver our online training courses FOC - once it's set up there's very little ongoing cost.

The hands on courses we already hold are at best breakeven(inlcudes 1 full days training, 1 night in a five star hotel, all meals, drinks etc. - only £150/person).

We are now considering downloadable training modules for each serviceable product, both with and without video components. By converting video to Flash (free player download from Adobe) and keeping their size and frequency to the minimum necessary, it should make them easy enough to download.