I could never understand why a country that could (and still can) afford the "best" puts up with less than that when it comes to tech support.
Actually, I
can understand it, so here it is:- the owners of those companies are either too mean to employ world-class techs, or they simply don't appreciate the value of tech support. Either way, it's up to the big healthcare providers out there (like the one you work for, Eddie) to put those local agents straight on this issue, once and for all!
