"The whole is more than the sum of its parts". Fair enough. But surely you've missed out:-

Selection (and evaluation)
Acceptance (and commissioning)

Here, from a "paper" (BS) I wrote way back in 1983:-

These ten headings may be regarded as the principles of biomedical technical support:-

o Organisation and Scope
o Selection and Procurement of Equipment
o Acceptance and Commissioning
o Technical Information
o User and Technician Training
o Maintenance and Quality Assurance
o Operational Techniques
o Spare Parts and Logistic Support
o Precautions, Hazards, Defects and Modifications
o Equipment Condemnation

... holistic enough, would you say? Like the "bullets"?

But (just to restate the case), as in all team endeavours, leadership really is the key. smile


If you don't inspect ... don't expect.