Hi JoLee
That’s one of the reasons I started the User Manual Library - most people will reluctantly read up on how some thing should work - but that for 2-to-10 % who have natural curiosity - they need all the support they can get – and lets be honest – if you go to a talk when a sales rep does a in-service ( when the item is first bought ) you lucky if you retain a fraction of the limited amount of information passed on –taking interruptions etc into account .
The more complex devices become , they more user related issues we are going to have deal with and as a hospital biomed we are the GP’s of medical equipment .
Take a look at the demo I setup on youtube :
www.youtube.com/watch?v=1WP9zg0wwhYRegards George
www.bioclinicalservices.com