cake indeed!
This is a problem that frustrates me no end.
I am afraid that i am a bit of a pain in the butt to the companies and i make sure that we get our monies worth out of them....over and over.
They dont seem to mind and they never say no, so i must be doing something right. (they dont charge either)
There are more and more companies out there with "reps" and with "clinical specialists". These specialists in my opinion are worth thier weight in gold.
They mostly apear to be ex critical care/A&E nurses or techs.
They know their stuff inside and out.
This is an issue of quality and i aim to deliver good quality training cutting out chinese whispers and blind leading blind.
I have done it all, i have chosen very carefully staff who i think will deliver as trained trainers....trouble is, it looks great on ones CV, but the problem comes when i try to pin them down to actually training staff....its like pushing water up hill with a rake.
So i get the clinical specialists in for a block of training, then a year later, invite them back to get the new starters and the stragglers.
I am the only person i can rely on so i get myself trained up to a high spec, then i get down to the training, my problem is i have upwards of 30 pieces of kit, i simply cannot retain that much information so i chose carefully the high risk stuff and go from there.
We also have the competency paperwork which is presctiptive and ensures that the most important aspects are covered in training, again as Moira says, this cuts out the chinese whispers.
Maybe we should get together Jo and formulate a policy, i know i would like to compose an "agreement" that staff sign when agreeing to become a trainer to then ensure that they honour their commitment to the role.
Geoff, can you think of a suitable punishment for staff if they do not honour this sacred signing? (something that draws blood i fancy)
