Yes, your point is well taken. What I always used to do there was reject the equipment (that is, refuse to have it released from "Goods Inwards") until the vendor supplied a manual that I could live with!

As I've said a few times before, sometimes you just have to be tough (mean, medieval, whatever). frown

In UK government hospitals, all that is supposed to be sorted out before the purchase goes ahead. See the various posts by Jim Gavin et al about PPQ, and related items.

Originally Posted By: Diego de Jesus Gonzalez Beltran
there must be a way to do this kind of library and that it could be legal

How about some place "off shore"? smile

If you don't inspect ... don't expect.