jUST IN THE PROCESS BUT A REFUND IS WHAT WE WANTED AS WE BOUGHT THE RIGEL288 AND UNI-SIM AS A KIT FOR MY FIELD ENGINEERS.
We found a problem with the ECG trace and they have no cure for it but have offered refund for the uni-sim but not the 288!!!!!!
They have lost my custom as there customer service is!!!! well lets be polite!!!!! not very good.