We have a problem with alternating paper jam/out of paper messages on our Burdick Quest system.
When the machine first completes the boot to the main screen, and rhythm strip is pressed, the recorder starts to run, passes the first black square on the paper and shortly after says "paper is jammed".
Removing the paper,it changes to "paper out", and reinserting the paper it goes back to "paper is jammed" again. The recorder wont run again until the system is rebooted.
We have replaced the queue sensor, the intermediate pcb on the printhead assembly and also the stress interface pcb, but the problem persists.
The paper roller is undamaged and appears in good condition. Paper type is correct and works fine on our other Quest system.
Looks like a software problem, but service manual no help and there seems to be no tech support for Burdick equipment after the takeover from Cardiac Science. Dont really want to swap the hard disk from our working system in case it goes belly up too - anyone got any bright ideas?
