Hi All
Yep same problems down here in Sunny Guernsey.
Techs. Amazing. Even their own Admin get fed up of dealing with them selves.
Certain Reps again brilliant, but you just feel so bad unloading on the good ones to deal with all the admin issues.
Repair of equipment. admin problems deserves a section on the forum all by it’s self.
Parts admin. mention GE and our parts manager chases you out of the office speaking in tongues with the odd coherent words like “they’ll get theirs”
Don’t order an out of date part or you will fall into a GE black hole and won’t be able to fly out of it even with an improbability drive (Sorry bit geeky Hitch Hikers stuff and all that)
EPSM “known issues” cause the bulk of our problems not much else and we are pretty much fully loaded with GE stuff. We do repair the bulk in house though.
Prices are a bit out of this world. We regularly hold up a part and say how much to all the engineering staff and they all ways ask if it’s a GE part before guessing.
