This shows why technical people should be right in at the beginning of a purchase and have their voices heard.
"If you buy this model it will cost more to support, you have been warned, now do not complain."
Calculating whole life costs exactly is difficult but we can at least ad a rough "more" or "less" whenit is being calculted - assuming it is and it is not just a doctor insisting on one model or an accountant insisting on the cheapest purchase price.
Robert