The main problem with RAM is that it appears to have been designed by an accountant or bean counter type who has as much comprehension of a maintenance management system as a Kalahari Bushman has of the working of the large hadron collider. Using it is very reminicient to playing The Hobbit on the ZX Spectrum. You know what you have to do but unless you format your request in a very precise manner the computer response is to do nothing. We were sold a powerful fully cofigurable system which has led us to changing our method of working in order to accommodate the short comings of the system.
As a department firmly rooted in the ethos of the 1970s we print out each completed job in order to be able to sign said report to evidence its copletion for any potential future eventuality.
The Ram system has a generic job sheet but the user has no capability to adjust or alter the layout or content of said report and in order to enable the department to produce a satisfactory document neccesitated the purchase of a separate stand alone report programme.
Last edited by Charlie A; 27/09/12 2:26 PM.