Geoff, talking about servicing home care equipment in the magic kingdom, it is much easier now a days because you could use your tom-tom to get to the address. You arrive there with your tool kit, and sack of spares press the door bell,...no answer.
Then what do you do, go back to the car, put your ninja suit on and jump over that 12 foot wall......and try and find the equipment you want to service... this is termed "going the extra mile" !
