Getting staff (let alone patients) to report faults has been a problem for as far as I can remember. Sometimes, getting the nurses to trust you takes a bit of effort. In some strange places where I have worked, the nurses used to hide broken kit in case they were blamed for breaking it, and having the cost deducted from their pay packets (and when you're only on a 1,000 Riyals a month, it takes a long, long time to pay for a CTG transducer, believe me)!
