Please allow just a little digression then ...
Here is an interesting case. We have an "emerging nation" which used to rely upon people with
mukh from the Western nations to provide technical services to its (then) fledgling healthcare organizations. Of course, they had to pay heavily for that privilege. But don't worry too much about that, as they had plenty!
But now, with the amount of equipment at another magnitude altogether, not to mention
complexity, and also with customer expectations at a new level ... technical support by the equipment companies is (as Eddie has just indicated) by and large left in the hands of donkeys. The companies' margins are still quite "healthy", but tech support staff now come from non-Western countries, and the pay is rock-bottom ... but what about the end result? That is, the lousy service?
A point for discussion, perhaps?
