EBME Forums Forums Management Medical Equipment Management Arcomed 6000 Syringe Drivers

Battery indicator will always be a problem as by giving battery life remaining as a value in hours and minues is giving a false expectation to the user. The battery life is dependant on speed of infusion similar to that of the VP7000 or indeed any pump. A battery will last longer on 10ml/hr than at 1000ml/hr. A % figure must always be the best option.

Ah yes, the law of unintended consequences! How can such an indication ever be anywhere near accurate? It's just not "apples for apples", is it? A "guide" at best. Perhaps the manual makes this clear? I don't know. But who ever reads the manual?

It's yet another example of flawed (but, no doubt, well intentioned) design - and there are many others in the medical equipment "arena" (nice BS word). All that's required are a couple of charts in the users' handbook showing "typical" time remaining at such-and-such residual capacity at a couple of settings. Oh well, back to the drawing board.

Being "helpful" to the user in this way is also known as "making a rod for your own back"!

After 4 years of continual sending back and forth to Essex for repair, usually for mechanical damage I must say, very few "real" faults, we are going on a sets deal and these haven't passed the first hurdle.

Anyone else care to comment on the reliabilty of these machines?

It may be of some interest to me...

Cheers
Mark

We have a few of these pumps in our hospital and find we get random unexplained faults that tend to relate to the drive head and the plastic cogs they use in there, also the metal cog on the drive shaft tends to come adrift.

The Geared shaft is a problem but this is being overcome by replacing it with a metal version but this involves quite extensive dis assembly of the pump plus the associated PM. Our departments main gripe is software we are now on our eigth version in 2 years of use. The main problem was a situation could have arisen when the operator could select a manual bolus infusion and have no idea of what rate the pump would deliver at until infusion had commenced. When the company was contacted we were informed that it was a safety feature, something that had never been mentioned before something that a subsequent software upgrade has resolved but not publisised. We have serious concerns with its sister product the VP 7000 but the company does not take our concerns seriously.

Not the best looking pump and technically a a very old design. We thought the syringe barrel could get ripped off when we looked and as i have a trust wide replacemtn i may look into this more.

Bobby
My biggest concern would be ongoing support it is a 2 man operation whose technical support is lamentable. The promises made on their web page about quick turn around of spares orders is laughable. Last October the whole operation closed down for two weeks yes they gave warning but on placing a large order to mantain sufficient hospital stocks to support our fleet of VP7000s and SP6000 the UK company did not have sufficient stocks to fulfil our entire order therefore we had to wait for their return from their holidays to obtain the balance of the order.

we got some of these syramed syrange pumps. the main problem with them is three 1. the gear wheels often breaks and there is no service support in india. 2. the glass latch for opening gets breaken - it is brittle glass piece. 3. door latch gets break for which we have to change the entire door. but apart from the above, we find the pump to be friendly and simple. we love the diginfusa and volumed infusion pump from this company but badly ignore the syringe pump.

When you say "there is no service support in India", what exactly do you mean, I wonder?

Were these pumps purchased from the same company whose other pumps you admire so much? How are those supported?

So, what do you do with the 6000's when they (the gear wheels, the cover etc.) break? Throw them away? What's going on here?