Where do we draw the line? As regards to scheduled, assigned, work such as inspections and PM, the line gets drawn at the Asset Register.
Which items get included (or not) on the Asset Register, especially at the lower end (that is, the flowmeters, the oxygen regulators
etc.) is a matter of judgment.
But, as regards responding to requests from clinical users for technical assistance, well ... there
is no line!
Whether time is spent in the workshop, or on the wards ... servicing or training, repairing or managing, there is always much to be done. Never once in my "career" have I been able to say I was finished, up-do-date, with nothing else left to do. That is in the nature of the constantly moving target that is biomed work. But whatever it is we're doing, time is all any of us has. Best spend it wisely!
Resources, procedures, and all the rest vary greatly from place to place, and hospital to hospital. But my own (perhaps academic) interest is in what we might call "the general case". Trying to prise out "best practice" in the tech support of in-service medical equipment. There's nothing sinister about my intentions, believe me ... quite the reverse, in fact!
