How can you get into the main part of the case?
As Mr mcafzap has not yet opened the case it is a good start to check the motor brushes as depleted brushes also gives the afore mentioned error.
To do this (insert a long terminal screw driver into the small hole in the left panel of the centrifuge) as suggested by Colin.
Have someone Decontaminate the main fuge, bowl, rotors and buckets as per your trust policy. Ensure rotor and buckets are removed
wearing gloves and mask, remove the rubber seal from around the bowl.
Pull out the drum
Unscrew the four screwheads (now visible)
With the help of a friend seperate the upper half of the chasis and place to the right of the fuge (and walla access to the beast.
Everything else should be quite logical
Hope this helps
LIII