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Joined: Jun 2011
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yuye Offline OP
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Hello, everyone!
Help Philips intellivue Information Center (M3150A)
Change the # of patients configuration super password, who can help me.
E-mail: xito256@163.com
Thanks!

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Fairly sure you have to pay for that...........

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The number of patients enabled on an M3150 is a paid option, and increasing this number without purchasing an upgrade is a criminal offense. Even when an upgrade has been purchased, the installation must be performed by a field service engineer trained by Philips.

M3150 is an alarm delivery system, which means if you make any changes to the system, proper validation must be performed to ensure the system performs to specifications after the change. Failure to do this may put patient lives at risk. This is the reason why the upgrades must be installed by a qualified engineer.

I would strongly advise you to contact your local Philips support organization. If you have trouble locating who to contact, please send me a private message with your details and I will be glad to help you.


Chandana Samaranayake MD

Chandana Samaranayake is an employee of Philips Healthcare.
All comments made on this forum are made on a personal capacity, and do not necessarily represent the views of my employer.


As per FDA guidelines on on-line communication, please note that the Intended Use of a Philips IntelliVue product is as stated in the Instructions for Use document.
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Originally Posted By: Chandana S
and increasing this number without purchasing an upgrade is a criminal offense.

An where would this "crime" be heard ... at the Hague? whistle

Hopefully, that's where all the gougers will end up as well, one Happy Day!


If you don't inspect ... don't expect.
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yuye Offline OP
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Hello
I will try to contact your local Philips service center
Thank you for your suggestions
E-mail: xito256@163.com

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Originally Posted By: Geoff Hannis

An where would this "crime" be heard ... at the Hague? whistle

Hopefully, that's where all the gougers will end up as well, one Happy Day!


I'll rise to the bait, Geoff.

Creating things cost money. Creating really great things cost a lot of money. Therefore, really great things are sold at a higher price.

Software is a product, which requires as much effort as hardware to produce, and that effort costs money. Manufacturers compensate for this cost by charging money for the base software as well as for software options. By unlawfully enabling such options one would be stealing, and that is as bad as stealing a piece of hardware kit.

If you believe the price is unreasonable (ie. "gouging" as you imply), surely there are many other (albeit mediocre) alternatives, sold at a much lower cost? After all, isn't that the best thing about a free market economy?

As for me, I'd rather buy a Ford than steal a Ferrari.


Chandana Samaranayake MD

Chandana Samaranayake is an employee of Philips Healthcare.
All comments made on this forum are made on a personal capacity, and do not necessarily represent the views of my employer.


As per FDA guidelines on on-line communication, please note that the Intended Use of a Philips IntelliVue product is as stated in the Instructions for Use document.
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Originally Posted By: yuye
Hello
I will try to contact your local Philips service center
Thank you for your suggestions
E-mail: xito256@163.com


Thanks, Yuye. Just give me a shout if you need help finding out who to contact.


Chandana Samaranayake MD

Chandana Samaranayake is an employee of Philips Healthcare.
All comments made on this forum are made on a personal capacity, and do not necessarily represent the views of my employer.


As per FDA guidelines on on-line communication, please note that the Intended Use of a Philips IntelliVue product is as stated in the Instructions for Use document.
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Huw Offline
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Locking for obvious reasons..


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