EBME Forums Forums Maintenance Technical Assistance Evaluation on Mindray Products

Our friend is in Tunisia. Somehow I doubt that the writ of the mighty FDA runs that far!

Believe it or not, there are still biomeds out there in the world who crack on and address "issues" (presumably meaning defects, real or perceived) - often with only limited resources to hand - without sitting around waiting for official sanction. That is, they actually repair (or at least attempt to repair) the kit when it's broken!

Geoff,
These Monitors have gone through FDA process since they are also in the US market.

Furthermore anyone can access the FDA website and send a complaint. Such issues should be reported so that we as users are aware of it and able to put pressure on manufacturers to resolve these issues.

We should have global recalls on medical devices. Here is some news that FDA announced recently.

http://www.fda.gov/downloads/MedicalDevices/DeviceRegulationandGuidanc
e/UniqueDeviceIdentification/UCM235964.pdf>

http://www.fda.gov/NewsEvents/Newsroom/PressAnnouncements/ucm310505

Thanks
Tim

Hi - as a biomed that works in a remote and very harsh region and has experience of a lot of Mindray equipment both imaging, anaesthesia and monitoring perhaps i can put my two bobs worth in.

I have done both repair and waranty service on their ultrasounds due to distance and the service information has been shared freely, the parts supplied in a timely manner and I have been impressed with the quality of the build and robustness of the ultrasounds in particular.
With the monitors they have the same issue as most manufacturerers now in that everything is on one or two boards and a fault outside of warranty generally means big expense replacing the board - but that means also the repair is completed quickly as you can be confident all faults have been found and fixed so the machine spends less downtime - my issues have been large cooling vents that allow vermin entry - BBQ lizard anyone (literally)but more cooling less likelihood of heat stress so that a good thing. Like all manufacturers the cases are flimsy but at least the circuit boards are screwed down not encased in polystyrene that is like a rubiks cube to reassemble and vermin love for lunch. Anaesthesia machines are supported by a company in our region that used to manufacture their own (Ulco) and they do a great job. The gas benches use high quality European sensor mechanisms inside their own (Mindray) case and work well provided you keep them clean. Overall I would be happy to use Mindray in my hospitals except that I have a better economic deal from a well known American manufacturer who manufactures in Asia - China and India funnily enough and I have standardised - so In my humble opinion Mindray are a welcome player on the market and after about five years experience with them in several countries and environments I have no negative experiences.

Hello Andy,

I am truly thankful for your input on Mindray's performance as a global vendor that means a lot to me.

However its ironic that even though GE's Anesthesia machines are manufactured in Asia we still are quoted by their reps as one of the expensive high end machines. For instance the GE Datex/Ohmeda Aisys Anesthesia system which is a high end tier is one of the most expensive machine in the high level tier. On top of the the biomed training and spare parts are just way too expensive. It's disappointing that GE sells their equipment to their own local people at a premium price.

In regards to the Mindrays Ultrasound unit especially the portable ones are excellent. They have good quality images with solid reliable probes. I fount their portable ultrasound units to be more sturdier than then GE Portable US machines which were delicate and the probes had a susceptibility of breaking. Plus the DIOCM transport was an optional feature that you had to purchase on the GE laptops which is not fun. Funyn things is that most of the parts on their portable US machines are made in China and the US probes are also re-manufactured in china.

Spacelabs has launched their own Anesthesia Machine known as ARKON which will be in the US market by mid of August 2012. This machine is a mid tier level machine that will compete with A5, Prima SP2/3, Fabius, Avance etc.

Again thank you so much for your input and suggestions.

Cheers
Tim

Thanks tim,

i will watch with interest for the Spacelabs machine

Yes the issue I had with Mindray ultrasounds is that they are too well built - i had to change the CPU board on one and found it took nearly an hour to dismantle all the other boards and carriers to access the board. needs to be done with no distractions so you dont end up with screws left over but boy was it solidly built.

its dissapointing that some companys make biomed training so difficult, especially the high end companies - we find that because we only want a few machines they wont usually include supprot training in CAPEX quotes - I have a lot of experience and enough friends I can usually manage to access service info but it would be much better coming from source. Thats why I favour companies like Mindray who will share service info and recognise that I cant afford the several weeks it takes to ship a machine back to their service agent in Australia for repair - we need the machine pronto as we dont have back up. Its off topic I know but it is a major consideration when I am doing procurement recommendations.

Hi all, first post on here, you're all very welcome (",)

I work within clinical engineering for the NHS. We have a lot of mindray products mainly patient monitoring ie Accutorr V passport V. from my experience they have improved on the old datascope accutorr passports ect. The servicing has become easier (although I wont tell my boss that) and breakdowns are happening less. We have just had some of the Datascope trio replacements IPM8 fitted in our A&E department and they seem to be doing very well. Mindray UK headquaters are always on hand and the technical support I recieved from them is very good, there Technical training courses are well put together and last time I got a memory stick and a umbrella!

Hello Paul
Well I am glad that we have another competitor that can compete with the big giants such as GE Healthcare, Philips Medical and Siemens.

Actually Datascope was Mindrays product, they were the OEM manufacturers. Now since Datascope is owned by Mindray I am sure they will improve their products even more.

Andy
Oh just heard that Philips Medical will be launching their new Anesthesia Machine product line by the name of DAMECA.. see how that goes..

Cheers

Spacelabs bought Blease so no surprise they are producing anaesthetic machines but Philips entering the gas market is interesting. They bought Respironics but they have only ever produced domiciliary vents to my knowledge.
Have Philips bought someone up as it is unlikely they are designing from scratch?
Robert

Philips Siesta anaesthetic (anesthesia) machines.


Philips have bought Dameca. Anyone know anything about the company?
Robert

Yes. Quality kit from Denmark.

But now about to be subsumed into corporate blandness, no doubt.

Nothing to do with Mindray, though.

See here.