"Hand-holding" (of clinical staff by the biomeds) has been going on so long that it has become the norm (a
de facto tradition).
Unless Senior Management dishes up more resources for in-house biomedical engineering teams commensurate with the ever-increasing workload (more equipment, more regulatory demands
etc.) - which, I suppose, is unlikely in most cases - then something has to give.
So:- no more hand-holding; user staff must take responsibility for their inventories.

We look forward to the day when the only calls we get from user departments are along the lines of "When are you coming to service my kit? The stickers say you are due this week"!

And, I might add, "property management" (the tracking down of assets, and asset management in general) is the job of Property Control.