Here's
another link that I came across during my wanderings on the web,
falconeye. I especially liked their idea of an "Equipment Manual" for the client. It's nice to have everyone on the same page, as they say, and I always reckoned that a "Users Handbook" should always be put together so that new staff have a clue how the system (ie, the hospital) is supposed to work (tie together). Unfortunately, in my my experience, the new user staff are usually just left to get on with things (in, what is to them, unfamiliar surroundings), and, more often than not, dissatisfaction sets in from day one! That's when brand new SCBU's get ripped down, and re-modeled (as I have seen) - just because Dr.X couldn't understand the design intent (and it wasn't laid out like the one he was used to "back home")!
