Here are some more service scams you should look out for…
You need a service visit to repair say a ventilator. You explain exactly what the problem is and what parts need replacement. The company send a ‘repair kit’ for the equipment before the engineer arrives. This is supposed to hold ALL the parts required for repair of the unit. Lo and Behold when the guy arrives the part required is not in the repair kit! You then get charged for a totally unnecessary second visit.
And another one is…
The parts for the repair are to be couriered to the hospital for delivery ‘before 8am’ say. The part does not arrive until 10am. So you get charged for their engineer to sit on his backside waiting for two hours because their courier cannot deliver on time. Nice work if you can get it!
