One thing I can't understand through all of this is if the Colleague is so bad, why do people buy them.
If I'd been into "Woolies" and bought something that was obviously "crap". After due process of "giving them a chance" to put it right I'd be asking for my money back.
Isn't/shouldn't this be the case here?
Why should people keep picking up the tab for trying to put right Baxter's faulty product.
Ask for your money back and go and buy something else instead.
