We have just such a policy. Unfortunately, Supplies is listed as their first point of contact, and they might not realise the full implications of the reps patter. This directive is so that reps cannot sell to the Trust while there is a contract in place, so Supplies is the best place on that score, but as to suitability and so forth - no.
We have used this clause to ban a rep before. It was only a temporary ban, but it made the point. Reps attempting to get advantageous information out of Trust staff by lying and claiming to have permission for that information when they expressly didn't - it does not go down well!
On the centrifuge point - we ended up with the Heraeus Labofuge 200 because it has a lid interlock. The rep didn't like it, so she was promoting a different one instead although the company sold both.
Graham has PM'ed me because we may have to share info that is best not public, but if you have similar troubles feel free to PM me.
