Change always happens slowly! This is not about Training (although that is important) it is about reducing waste.
I agree online documentation is good Geoff, and having a library of physical user manuals has never worked in any hospitals I have ever worked in, they get lost, become out of date etc.
Moving to a system where it is the responsibility of the supplier to provide an online resource that they keep updated is surely preferred in these days of smart phones, tablets, and PC's.
This would allow the users to access the information wherever they are and reduce waste.
There are always storage issues in every ward/department I have been in, so keeping a library of books in every dept is not practical, there are also a potential infection control risk (over time) with bugs growing on the 'physical users manuals'.
Online is the way forward in my opinion.
George, sending stuff back by post..., interesting idea, I wonder what the suppliers would think?