My dear Alex, one can only applaud your stand. As for our professional standard, are we not highly skilled engineers/technicians who deserve such basic facilities as air conditioning etc? Our fellow engineers in the private sector (not necessarily medical) seem to be blessed with a better class of kennel than that of ourselves. All we have obtained in the last year is a direct line to RENTOKILL. However, going back to “getting of ones backside” is it not up to all the MTO5's (equiv) to get together and agree a professional standard, I am sure ones masters would not be missed for a couple of days, if not even a week.