No, she (the rep) was just trying to make sure that you continued to buy from her at prices that justify her bonuses and commissions!
Assuming that you are talking about common-or-garden ECG cables ... what's the problem? Buy twenty of each and bin them once they've been broken! The expensive ones will break just as quickly (especially when they've been caught up in the bed mechanism
etc., etc.).
In my experience, the great majority of ECG "problems" are due to poor (poorly placed, no preparation
etc.) connections at the patient "tabs" (electrodes). Who are we going to blame for that ... the tab manufacturer?
