Did she offer any alternative terminology?
"Terminology"! :lol:
very good!
Ok...I'll get my coat.
We had a customer send us a heat sealer for repair. It was an Atrapac Steribar 2 and about 25 years old. It had caught fire overnight and set off the department's fire detection system. Anything, which could burn, did burn for the 35 minutes it was alight for.
The heater bars are brass composite and had begun to melt.
The customer asked for a repair quotation, and was deadly serious.