EBME Forums Forums Maintenance Technical Assistance Evaluation on Mindray Products

Greetings All, Mindray equipment is a bit like marmite you either love it or hate it and thats for the clinical staff who have used it.

Darth Welder - Still living the Dream

Also dont forget that most people that have been using Datascope Kit manufactured over the last few years have been using Mindray technology! Mindray have been OEM'ing kit for Datascope, Penlon, Artema etc for quite a while.
As an agent for Mindray in the veterinary world, I may be accused of being biased so will keep my opinions to myself.
Geoff, the DST kit does look familiar and may well be OEM'd in Shenzhen...............................
Regards
Ed Bennett
Southwest Medical Ltd

Yes, Ed ... I'd lay money on it (your's preferably)! Ha, ha.

By the way, in case anyone has got the wrong idea, to my mind (oh yes, was that a pun?) kit is kit. I care not a jot where it gets made, just as long as it's what I like to call "good kit":- well designed, well made, suitably robust, fit for purpose, "maintainable" and well supported.

And (to be honest) I don't pay a great deal of heed as to whether the users "like" stuff or not, either. After all, users come, and users go ... but quality, and cost effectiveness remain. But if they want it, they buy it (nothing's going to change that). Our job is to maintain (fix) it.

What I don't like are the gougers amongst manufacturers. But I don't think we can accuse Mindray of that. Not yet, anyway.

@Darth: I know there have been a few cut-backs, but I'm still trying to work out what it is the clinical staff use Marmite for.

Hi Charles,

We have a some Mindray installs in this region, both monitoring and anaesthetics. While there were a few issues with the screens on the VS800 at first these have been repaired and now seem fine.

All in all I don't have an issue with Mindray either from a quality or support point of view.

Dave

So are the latest Philips small monitors, they just bought Goldway Healthcare and stuck their badge on.
A lot of the big brands are now produced in China, why knock a company who is proud of being Chinese?
Robert

Thanks for your warm welcome Geoff, much appreciated!

As I have said in my previous post Mindray are a company pushing forward at a rapid rate, we have doubled our service team in the past 12 months and now feel we can give support and service equivalent to any of the leading manufacturers.

We have a passionate team of highly experienced engineers, all with high calibre backgrounds ranging from ex EBME techs to ex forces.

We all firmly believe in Mindray's products, the foundations have been set in place and the products that are ready to go to market are nothing short of fantastic, Mindray now have a vast amount of equipment at highly competitive prices, we have many large reference sites in the UK that will back me up on the build quality and service support of our products.

China is gaining both respect and power in regards to the future of medical equipment, we are the largest medical electronics company in China and from what I have seen and witnessed in my first year it is a company that is here to stay and compete with any of the more 'trusted' competitors.

As before if anyone has any question please feel free to give me a shout at p.bailey@mindray.com.

Regards to all

Paul

Who's knocking whom (or what)?

Meanwhile ... does this now mean that Philips will be charging Goldway prices?

Anyway, I believe that you guys are missing the Big Picture here. Surely the real question is:- which language should my grand-kids be learning ... Mandarin, or Cantonese?

@Paul: it's nice to see such enthusiasm. I'm sure we all wish you and the rest of the team well.

No, the "real question" here was, what do people think of Mindray equipment, experience of which, clearly, you have none as no such information has been forthcoming.

thanks for the comment Geoff...actually, what i have known for now is those things i have said...that is because it is written in their we b site...what i would like to solicit is an opinion from those who have used, or experience to use those kind of products.

Thank you very much Bailey...

Thank you for that gentle reminder, Dave.

Actually, I do have a bit of experience of Mindray monitors, so my initial comment stands:- "Made in China" ... as a euphemism for the genre.

Put simply, I find their kit to be typical of modern (contemporary) medical equipment. Tightly packed components, of course, and therefore difficult (if not impossible) to replace individually. Lots of plastic, naturally. And a bit "fiddly" (if you know what I mean). But that could just be a result of my deteriorating hand-eye co-ordination!

Not particularly rugged (the cases, that is) ... but again, just like "all the rest". I doubt that I'll be seeing many on the "donated equipment circuit" if I'm still around in fifteen years time. Even some of the ones currently in use have already seen a fair bit of Araldite. Bland (just like Japanese cars) ... but as we are talking about medical equipment, perhaps the word "functional" is more appropriate.

As we have seen, Service Support (in the UK, at least) is now good.

Just like the new cars about these days, modern medical equipment (especially "monitors") appear much the same to me. There's hardly anything to choose between them.

So the only sensible thing to do is to decide on price. This is where (for the time being at least) the *likes of Mindray score. Again as we have seen, you wouldn't be best pleased if you bought from a "trusted" brand only to discover later that you what you have in your hands was actually identical to a much cheaper product from Shenzhen.

Lastly, don't forget that if equipment is purchased cheaply then maintenance may need to be reconsidered. Put simply, it may be "cheaper to buy a new one" when the nurses drop it and it disintegrates into a number of pieces.

Happy now?

* Don't forget also that quite a few other Chinese manufacturers are available.