EBME Forums Forums Maintenance Technical Assistance About Acuson X300 hangup

Hi,

I have problem with ultrasound system: Acuson X300

it's often hangup when running on Scan, and screen stop working, i must turn off and turn on again.

Can you tell me about this error and solve it.

Thank you.

.... power fluctuation?

Hi Airel,
I don't see power fluctuatinon when hangup.

how many hours before hung-up and stop working?

power suplay bad

there's is nothing wrong in trying hard...

Can you name what electronics part damage?

My first guess would also have been "mains fluctuations" (brown-outs, sags, interruptions ... whatever). And then maybe the power supply voltages.

How good is the mains supply where you are (where the machine is)?

But what about "heat related"?

When was the machine last opened up and cleaned (blown) out?

I'm also wondering if something extra is being (has been) plugged into the machine; a remote monitor, a USB memory stick, or what-have-you.

Anyway, no doubt you have got it sorted out by now ... so what was the problem? Hopefully it wasn't the catch-all "software corruption" ("re-install software" etc.).