In short, the "problem" is readily illustrated by a quick glance at Frank Weithöner's website
... Download prohibited by Dräger. Support is not desired. etc.
But what can you (or anyone else) do about that? Are you the Government, FDA or what-have-you?
By the way, I am also very keen on the Right to Repair
myself, and always have been. But if you really want to understand the issue(s) here, perhaps I should make a couple of points:-
1) In general, manufacturers do
provide adequate information ... especially when the equipment is new (and current). Sometimes (often, in some cases) detailed technical information is only provided on training courses (which have to be paid for, of course).
2) Thanks to Regulation (EU in particular), new equipment is almost always accompanied by technical information ... often too much (see here
3) Many of the items (for which requests for help are made) are already out of production.
4) Many items may be second-hand (charitable donations, for example).
5) We don't really want detailed service information falling into the hands of incompetent people; so we need to be a bit careful about who it gets released to. This is why I feel it is better that folk ask
for help ... at least that way (if doubts exist) we can find out who we are dealing with.
6) Some of us (eg,
Frank, Malcolm, Neil, myself et al
) prefer to offer a helping hand to biomeds toiling away - often in "less than ideal" conditions - in the so called "developing nations". Guys in the "First World" are generally well able - and resourced - to manage by themselves!
In this specific case, the Evita 2 is already an "old" ventilator - but information can
be found ... see Malcolm's post above.