Hello community.
I am hoping someone can assist me. I am a vet and have several *A*laris CC + syringe pumps that I need to reprogram from the old facility I purchased them from.
I have reached out to the manufacturer (in multiple countries) and they've been thoroughly unhelpful several times over. My local biomed will calibrate for me, but won't touch the software, and I can't find or acquire the software anywhere which effectively bricks my essential equipment.
I am a one man band per se: surgeon, BME and IT, but I am at my wits end trying to get these very functional pumps ready for service again.
Any help or pointing me in the right direction would be appreciated. Feel free to contact me privately.
Thank you kindly in advance.