EBME Forums Forums Maintenance Technical Assistance Sony UP-21MD with message <DESIGNER MODE>

I tried to make a self print on a sony up-21MD printer, by pressing left and right arrow while powering up, but I got this message > DESIGNER MODE>, I restart the printer but same message, how come back to the main screen?

I don't recall ever seeing <DESiGNER MODE>, but Frank has the user manual.

You could try:-

1) Switch printer off.
2) Switch printer on.
3) Press and hold left and right arrow keys and MENU button simultaneously.

Geoff I tried this action, but I still got the same message and under it VPR. Don't reallly know the meaning

Deoff, there is nothing about this message in the user manual

You may need the Service manual.

Geaoff thank for the service manual, but noting also about DESIGNER MODE, I tried the reset with Stop, Capture and print buttons, but nothing? Fater power off and on, same message. The printer was working properly.

See image

As mentioned before, I don't recall ever seeing DESiGNER MODE ... and don't see it in the manual either.

But ... do you read that message as DESiGNER MODE, then?

Plus the <-P<- indicator (which may be a clue); could this mean "Press the Memory Page button", I wonder (just a guess)?

I'm also wondering if the contents of EEPROM (U102?) have become scrambled.

Am I right in thinking you cannot attain Service Mode at all?

Sometimes it's written DESIGNER MODE (see picture sometimes) DESIOOER OODE, See attached when I wan to perform a mechanical adjustement is weird.

When I pressed on Memory page button nothing happened.

You right I cannot attend service mode at all

Aha ... so <-P<- becomes VPR. Well, VPR is the name of the top board. The other display is obviously a corruption (could just be a bad connection somewhere - how about at the display?).

As I've run out of ideas, here's a final shot:- somehow (perhaps by pressing some sort of random key-press sequence) you have stumbled across an undocumented mode (that is, "Designer Mode").

What is the condition of the unit (inside)? Clean, or not so clean?

I would try cleaning where needed, and re-seating all boards and connectors.

I don't suppose you have access to another of these printers?

Good Luck (and fingers crossed).

Seems there is a problem with the LCD MOUNTED CIRCUIT BOARD, KEY-49, there was not the MENUE Button, we replaced it with another button but not the same, Think the comes to this board, now the lanagage is it Italian or portuguese don't know.

We will try to find this circuit board and replace it.

Thanks for your support Geoff