EBME Forums Forums Management Medical Equipment Management Smith and Nephew 660HD-E Image Management system

Good Morning i have had 3 of these units fail now with a message saying Bios Battery failed.
I have replaced the CR2032 coin cell battery and reset time.
However every time the screen expands and the LCD backlight is very dim making it unusable.
I have compared the BIOS settings with a working unit all correct and matching.
One i sent off to Smith and Nephew came back repaired but the report mentioned remake screen connectors.
So now i have 3 more all with the same fault so un convinced that all 3 screen connectors failed at the same time. Anyone else had this problem and found an answer to resolve the issue

It sounds like you have a fair number of those units, Wayne; how old are they, I wonder?

Could it just be that the screens themselves have seen better days? Otherwise, how does the backlighting work; does it have a circuit separate from the screen itself?

Can we assume that any remote display works as we would hope and expect?

There have been a number of these units appearing on eBay recently ... and they all show nice bright displays.

By the way, I love the 660-HD ... there are so many nice connectors on the back!

Hi Geoff never been used but purchased 2 years ago for new theatre complex
Agree plenty of video connection options

Ah ... so hardly "worn out", then; but sadly "out of warranty".

Any other clues?