Thanks for sharing that video George - very moving and powerful.
There really is a need for people to admit their fallibility and try to create a better culture of openness and learning. There are big difficulties in changing the culture but after having just watched the video I wouldn't want to detract from its message. I hope others watch it too.
I posted this previously but this video by Martin Bromley makes a nice companion to Clare Bowen's tragic story:
http://video.google.com/videoplay?docid=-6738698910009425483# Martin Bromley is also trying to spread the lessons of the accident his wife was involved in through the Clinical Human Factors Group
http://www.chfg.org/ . These people should really be applauded for their efforts.